Ordering & delivery questions
Are these products authentic?
Yes. Products are sourced directly from certified Korean manufacturers and authorised distributors, and ship in original manufacturer packaging with original labelling and batch information.
Where do you ship from and how long does it take?
All orders ship from Korea with tracked international delivery. Transit time depends on the destination country and the carrier selected at checkout.
Do you offer wholesale or bulk pricing?
Yes — we work with clinics, distributors and professional buyers. Contact our team with the products and quantities you need for a quote.
Can you provide documentation for customs?
We can supply commercial invoices and product documentation for international shipments. Let us know what your local authority requires when you place the order.